All prices are EXCLUSIVE of delivery charges.
FREE pick-up at our head office on Wood Avenue Road (one block from Yaya Centre), in Kilimani, Nairobi, Kenya.
Delivery charges are set by the courier company, Marvel Courier.
Unless stated expect delivery between 1 to 3 working days.
However occasionally delivery times may be affected by factors beyond our control and therefore they cannot be guaranteed.
If you are not at home and delivery was not possible, we reserve the right to apply further delivery charges should you require us to re-send your parcel.
Pet House Kenya STRICTLY does NOT offer any refunds UNLESS the item is damaged upon receiving, in which case the customer must report the same within 24 hours; or the wrong item was delivered.